The STRENGTH you need.
The PARTNERSHIP you expect.

Property & Casualty Claims Team

Ken JusticeKen Justice – Claims Manager

Ken serves as our Claims Manager and joined our team in 2007. Prior to joining our team, he worked as a Workers’ Compensation and Liability adjuster for Crawford and Company from 1990-1993, in sales with Moore Business Forms from 1993-1994, and as an adjuster for Nationwide. He graduated from Radford University with a bachelor’s degree in Finance.



Melissa MaddoxMelissa Maddox – Property and Casualty Claims Specialist

Melissa has been a Claims Specialist with us since 2004. She has associate’s degrees in Claims and Insurance Services and also has a Legal Secretary degree. Prior to joining us, Melissa worked for Plaintiff Law Firm for ten years as a Legal Assistant. In her free time, Melissa enjoys traveling, gardening, and bird-watching. She is happily married with three grown daughters and five grandchildren.



Jared Mullen – Property and Casualty Claims Specialist

Jared began working with VACORP in 2014. He’s worked as a Claims Technician, Claims Associate, and is now a Property and Casualty Claims Specialist. In 2011, Jared graduated with a B.A. in Criminal Justice with a minor in Business Administration from New England College in Henniker, NH. He played 4 years of NCAA Men’s Ice Hockey in college and currently volunteers as an Assistant Ice Hockey Coach.



Mike PaplomatasMike Paplomatas- Workers’ Compensation and Property and Casualty Claims Specialist

Mike is a Workers’ Compensation and Property and Casualty Claims Specialist with our team. He has worked in Workers’ Compensation and Property & Casualty claims since 1987. He served in the US Coast Guard from 1977-1981. He earned a bachelor’s degree in Marketing from Robert Morris College in Pittsburgh, PA in 1985.



Jason PierceJason Pierce – Property and Casualty Claims Specialist

Jason began working with us in 2016 and joined the Property and Casualty team in 2017. Jason graduated in 2010 with a B.A. in Psychology and Gerontology from Ithaca College in Ithaca, NY. Jason is a native of Casco, Maine. He enjoys hiking, cooking and is an avid reader.



Shane QuinleyShane Quinley – Property and Casualty Litigation Specialist

Shane joined our team in 2012 and currently serves as Litigation Specialist. He has served in a variety of roles for us, including as a Claims Tech with the Support Team and as a Claims Associate, handling minor auto, liability, and workers’ compensation claims. Shane received his bachelor’s degree from Bluefield College in Management and Leadership.



Tammy WindleTammy Windle – Property and Casualty Claims Specialist

Tammy has been with us since 2003, having worked in our Support Team for 10 years before moving to the Claims Department as a Claims Associate in 2013 and then a Claims Specialist in 2014. Tammy has a bachelor’s degree from Radford University with a concentration in Speech Communications. Tammy enjoys spending time with her family, which includes her husband, son, and parents in her hometown of Pulaski, VA.



Walt smallWalt Wharram – First Party Claim Appraisal Manager

Walt Wharram joined our Risk Management Team on a full-time basis in 2014 and serves as Manager to our Property Appraisal and Property Valuations Departments. Walt brings nearly 20 years experience in independent claims management and has worked thousands of first and third party property losses ranging from small specialized incidents to severe exposures involving eight figure settlements. Walt is a seasoned field manager having conducted appraisals in large scale catastrophic events such as hurricane Isabel, Irene, Katrina and Superstorm Sandy. Walt graduated from Liberty University. He lives in Richmond, VA with his wife and daughter.



Chris HaleChris Hale – Property Evaluator

Chris retired from the Marine Corps in 2010 after 20 years of service. Following his service, he worked as an independent claims adjuster with ONSITE and joined our team in 2016 to establish and grow the Property Valuation Department. Chris is currently attending The Art Institute of Pittsburgh (Online Division) and is working towards a BS in Interior Design. In his spare time he enjoys carpentry and trail riding in his Jeep.